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New Richmond Utilities Employees and Customers











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View & Pay Bill Online

Customers of New Richmond Utilities can now access their account as well as make a payment online. These options are available to both residential and commercial customers.

With the new service, you can manage your account in a way thatís simple, efficient and suited to your needs - 24 hours a day, seven days a week! This service allows you to view your account history and pay your utility bill through our web site Ė at no charge. With the new service, you can:

  • view billing history and print previous bills
  • make a payment with a credit card
  • review your payment history
  • view service order history
  • view meter reading history
  • view your consumption history
  • compare your consumption to others in your neighborhood
  • view details of your service
  • transfer your service to another address
  • terminate your service and close your account
  • submit electric and water service requests
  • submit your electric and water meter readings
To get started, please login to our secure site by clicking on the link below:

Online Bill Payment & Energy Use History

You will have the ability to change your PIN if you wish. If you should ever forget your PIN, just click on the Forgot PIN? link on the login page. You may also call us at 715-246-4167 during regular business hours to request your PIN.

More About Making a Payment by Credit Card

Paying your bill online is convenient, fast and secure. When you are ready to pay your bill, just click the Make a Payment link. Since your payment is made electronically, you can rest assured that it is secure and on time. No more stamps to buy and no more checks to write.

You decide when and how much you want to pay, keeping in mind that the full bill amount should be paid by the bill due date. Use it whenever you choose. Use it when you forget to mail your payment or donít want to drive to a payment location to pay your bill.

Use your Visa, MasterCard, American Express or Discover card to pay your bill. Once you click the Submit button, the payment will reflect online immediately. When you make an online payment, we use fraud-protection software to prevent unauthorized access to your credit card and account information.

More About Energy Use History

You can review your utility bill online with this easy-to-use tool. By clicking on Billing History, you can access up to 24 months of billing history.

You can access and print up to 12 months of past electric, water and sewer usage history. After logging in to your account, click on Consumption History.

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