To Our Customers
 Local Ownership
 Employees
 Our Community
 Power Supply
 Job Opportunities
 Change Mailing Address
 Transfer Service
 Terminate Service
 New Residential Service
 View & Pay Bill Online
 Report Street Light Outage
 Voluntary Contributions
 Web Site Survey
 Quick Feedback
 How to Reach Us
 Billing/Payment Information
 Our Rates
 FAQs
 Water Department
 Wastewater Department
 The Local Circuit
 Energy Efficiency
 Power Quality Service
 Backup Generator Programs
 Industrial Services
 Pricing Options
 Green Power for Business
 The Local Circuit
 Power Calculator
 Residential Programs
 Energy Conservation Tips
 Water Conservation Tips
 Low Rates
 Involvement
 Scholarships
 Energy and Safety Education
 Public Power Week
 Renewable Energy Program
 Green Power for Business
 Plug-In Hybrid Vehicles
 Energy Conservation
 Electrical Safety
 Cool Web Sites
 Our Position on the Issues
 The Wire
 News Releases
 Front Page News
 Key Contacts
 Map & Directions
New Richmond Utilities Employees and Customers











border
FAQs

How do I get on a budget plan?
Just give us a call at 715-246-4167 and tell us you'd like to check into getting on a budget plan. In about a week you will receive two copies of a budget letter from us. You may sign one copy to be returned to our office and keep one for your records. That's all there is to it, you are now on the budget plan!

How do you figure a budget plan?
We do a six month history on your home, and divide that dollar amount by 6. This is your monthly payment.

How does the budget plan work?
We figure the amount you will pay each month. You then pay that dollar amount no matter how much your bill is. A budget plan is year-round, not seasonal, and in order for it to work you must pay your amount each month.

In July and December we refigure each individual budget account to tailor your needs for the following six month period. At that time you may owe money or you may have a credit. If money is due, we ask that it be paid by your next due date. If a credit due back to the customer is quite large, you may opt to leave it on your account and skip payments until it evens out, or have us refund it to you.

I am moving away. What do I need to do?
Call us at least 24 hours in advance. We will need the name your account is under, your current address, forwarding address, date you will be moving and account number, or you may chose to fill out our on-line form.

Our meter reader will go to the address you are moving from and read the meters on the day you are moving. We do not need to get into your home or apartment for this. Nothing is shut off, so your service will not be interrupted if you are not completely finished with your move.

Your final bill will be sent during our next regular billing cycle.

I am moving to New Richmond. What do I do?
Call us at least 24 hours in advance. We will need the name you would like your account in, the address you are moving to, the name of the people moving out, date you will be taking over the account, your most current previous address, phone number, driver license or social security number and if you are going to be an owner or tenant, or you may chose to submit our online form.

We will have our meter reader read the meters at this address on the day you are moving in. The meter reader does not need to get into your home or apartment for this.

If you are buying a home you will want to check on any outstanding utility bills at this address.

border
border