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New Richmond Utilities Employees and Customers

Billing/Payment Information
Meter Reading/Billing Dates
Budget Billing
Bill Payment Assistance

We have several convenient ways for you to pay your utility bill.

Pay By Mail

If you choose to pay by mail, please send check or money order - do not send cash. Your check or money order and the top portion of the bill can be placed in the convenient return envelope that accompanies each month's utility bill. You can also pay with a credit card. Call 715-246-4167 for more information about how to pay by mail with a credit card.

Pay in Person

Customers can make payments in person at the utility office, located at 156 E 1st Street during normal business hours 7:30 a.m. to 4:30 p.m. We accept cash, check, money order and credit card payments.

Driveup Payment Drop Box

Save postage by using our convenient drive up payment drop box located in the Civic Center parking lot directly across from the police department's garage.

Pay Online

To pay your utility bill online with a credit card, click here.

Pay by Phone

Payments can be made by phone with a credit card by calling 715-246-4167.

Pay Automatically

Payments can be made by automatic withdrawal from your checking or savings account. To use this method, please click here and print out the form. Then fill it out and bring the form into the utility office with a copy of a void check or deposit ticket. It's as easy as that!! The automatic payment plan will help you in several ways:

  • Saves you time because there are fewer checks to write.
  • Helps meet your commitment in a convenient and timely manner - even if you are on vacation or out of town.
  • Maintains good credit - your payment is always on time and the payment is not lost lost or misplaced.
  • Saves postage.
  • Easy to sign up for, easy to cancel.

The automatic payment plan is dependable, convenient and easy. If you have any further questions about this service, call us at 715-246-4167.