New Richmond Utilities is your locally owned and operated utility. We are located in the heart of downtown New Richmond. Contact us anytime you have a question or concern. We are here to serve you, our customers!
156 E. 1st Street
New Richmond, WI 54017
Emergency phone number 715-246-4167
Office Hours: Monday through Friday: 7:30 a.m. to 4:30 p.m.
Contact us for any of the following problems: Power outages
Downed power lines
Burned out security lights
Broken water mains
Loss of water pressure
Water quality concerns
Customer service questions
Any other utility related concerns
Please feel free to call the electric, water, and wastewater office at 715-246-4167, or you may choose to use our on- line service forms.
Call Before You Dig! - Digger’s Hotline 1-800-242-8511
New Richmond Utilities would like to remind you that when you are planning projects that require any digging, there might be underground utilities that could be affected. Please have utilities located and marked before you dig.